Shipping policy

Shipping Policy

Thank you for shopping with Momentous Gifts. We want your order to reach you as quickly and safely as possible. Below is everything you need to know about our shipping process.

Shipping Cost

All orders ship free within the United States. There are no hidden fees, handling charges, or minimum order requirements for free shipping.

Processing Time

Every Momentous Gifts piece is made to order with care. Please allow 2–3 business days for production and quality inspection before your order ships. Business days are Monday through Friday, excluding federal holidays.

Estimated Delivery Time

Once your order has shipped, estimated delivery is 3–7 business days within the continental United States. Total time from order to delivery is typically 5–10 business days.

Delivery times may vary during peak seasons (holidays, promotional events). We recommend placing orders at least 10–14 days before a special occasion to ensure timely arrival.

Order Tracking

You will receive a shipping confirmation email with a tracking number as soon as your order ships. You can use this tracking number to monitor your package’s progress through the carrier’s website. If you do not receive a tracking email within 5 business days of placing your order, please contact us at giftsmomentous@gmail.com.

Shipping Address Changes

If you need to update your shipping address after placing an order, please email us at giftsmomentous@gmail.com as soon as possible — ideally within a few hours. If your order has not yet entered production, we can update the address. Once an order has shipped, we are unable to modify the delivery address.

Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, unclaimed delivery, or refused delivery, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment due to customer-provided address errors.

Lost or Delayed Packages

If your tracking information has not updated for more than 7 business days, or if your package appears lost in transit, please contact us. We will file an inquiry with the shipping carrier and work to resolve the issue, which may include reshipping your order at no additional cost.

P.O. Boxes & Military Addresses

We ship to P.O. boxes and APO/FPO/DPO military addresses within the United States. Please note that delivery to these addresses may take additional time beyond standard estimates.

International Shipping

At this time, Momentous Gifts ships exclusively within the United States. We are exploring international shipping options and hope to offer this in the future.

Contact Us

If you have any questions about shipping, please reach out to our customer support team:

Last updated: September 2026